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Container trucks pass through the gates of a UAE container port with cranes behind them.
Customs clearance

Customs clearance in Dubai for importers and exporters

We file your declaration, settle duty and VAT, and release your cargo at the port, the airport or the free zone. One Dubai team from arrival to delivery.

Import, export and re exportFree zone and mainlandDocuments handled in house
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We reply within one business day.
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Process

The Dubai customs clearance procedure, step by step

Four steps from your first document to release. We tell you where your cargo is at each one.

01

Send documents

Share the invoice, packing list and bill of lading or airway bill as soon as the cargo is booked.

02

We check and declare

We check every line, confirm the HS codes and file the declaration with Dubai Customs.

03

Duty paid and inspection if called

We settle duty and VAT. If customs selects the cargo for inspection, we handle it on site.

04

Release and delivery

Once the cargo is released, we deliver it to your door or move it into storage.

Documents

Documents you need for customs clearance in Dubai

Most shipments need the papers below. We check the full set before your cargo arrives.

Import

  • Import code for the consignee
  • Attested commercial invoice
  • Packing list
  • Bill of lading or airway bill
  • Certificate of origin
  • Import permit where the goods need one

Export

  • Customs client code for the exporter
  • Commercial invoice
  • Packing list
  • Booking, bill of lading or airway bill
  • Certificate of origin where the buyer asks for one
  • Export permit for controlled goods

iFree zone and mainland clearance follow different procedures, and some goods need approval from the relevant authority before arrival.

Rates

Customs clearance charges in Dubai

ServiceWhat it coversPrice rangeLast checked
Clearance feeDeclaration, document check and release, per shipment[AED range][date]
DutyCharged on the CIF value of the goods[5 percent of CIF value on most goods, confirm][date]
VATCharged on the value of the goods plus duty[5 percent, confirm][date]
Free zone to mainland movementTransfer documents and duty on entry to the mainland[AED range][date]
Last checked [date]. Ranges help you plan. Your quote confirms the figure.Full breakdown in the customs charges guide
Free zones

Free zone and mainland clearance

Where your company is licensed decides how your goods are cleared. Our Dubai team prepares the papers for each.

Free zone company

  • Goods can enter the zone with duty suspended
  • Duty is due when goods move into the UAE mainland
  • Re export from the zone suits Africa and GCC trade
  • Zone authority rules apply on top of customs rules

Mainland company

  • Duty and VAT are paid when the goods are cleared
  • The consignee needs an import code
  • Released goods can be sold anywhere in the UAE
  • Some goods need a permit before they arrive
Aerial view of the Jebel Ali Free Zone beside Jebel Ali Port.
JAFZAGateway: Jebel Ali Port
Aerial view of an airport free zone with the runway in view.
DAFZA and DWCGateway: DXB and DWC
Towers and lakes of the DMCC district in Dubai.
DMCCGateway: Jebel Ali Port and DXB
Aerial view of the Meydan district in central Dubai.
MeydanGateway: DXB
Logistics district around Al Maktoum International Airport.
Dubai SouthGateway: DWC
A container port in the neighbouring emirates seen from above.
Sharjah and Abu DhabiGateway: Khalid Port and Sharjah Airport, Khalifa Port and Zayed International Airport

Our Dubai team prepares the free zone or mainland documents your company type needs.

Why Gxpress

Why ship with Gxpress

01

Our own team in Dubai

Our Dubai team prepares the documents your company type needs, for free zone and mainland companies alike.

02

Papers checked at origin

Our offices in India and China check your papers before the cargo sails, so problems are fixed before arrival.

03

One file, one invoice

Freight and clearance run under one Gxpress file and one invoice, on our GClick system from invoice to tracking.

FAQ

Questions we hear every week

Still unsure? Send us your shipment details and we will answer with facts for your cargo.

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Most importers use a clearing agent because the declaration is filed under a registered customs code. We prepare and file it for you and keep you updated until release.

With complete documents, most shipments clear in [X days]. Inspections or missing papers add time, so we check everything before the cargo arrives.

Most goods pay [5 percent of CIF value, confirm] in duty plus [5 percent VAT, confirm]. Some goods are exempt and some carry higher rates.

Read the charges guide

Yes. We clear into JAFZA, DAFZA, DWC, DMCC, Meydan, Dubai South and zones in Sharjah and Abu Dhabi. We also move goods from a zone to the mainland when you sell locally.

We find out why, answer the query and supply any missing papers. We tell you what it means for time and cost before anything is agreed.

Yes. We clear sea cargo at Jebel Ali and air cargo at DXB and DWC, plus road cargo arriving from the GCC.

A white container truck drives along a Dubai highway with the city skyline behind it.
Get a quote

Tell us what you are moving. We plan the rest from Dubai.

Send the basics now. Our Dubai team replies within one business day with a clear quote you can act on.